FAQ
A question? Need help?
Our FAQ is here to help! If you can't find the answer to your question, don't hesitate to contact us directly by email at info@apollo-cosmetics.com, we'll get back to you as soon as possible. 💌
Delivery
How long does delivery take?
Delivery times depend on the destination and the shipping method selected. Here is an estimate by area:
France : less than 6 working days
Belgium : less than 4 working days
Germany : less than 6 working days
United States : less than 7 business days
Rest of the world: generally less than 7 working days
🕒 Please note : It takes an average of 2 business days to prepare and ship your order. Once shipped, you will receive a tracking number by email as soon as it is available.
Do you offer free shipping?
Yes, delivery is free for all orders over €50 , regardless of the delivery country.
Can I return my order?
Yes, you have 15 days from receipt of your order to exercise your right of withdrawal, without having to provide a reason .
For the return to be accepted, the products must be unused, unopened and in their original packaging .
To initiate a return, please contact us by email at info@apollo-cosmetics.com with your order number. We will direct you on how to proceed.
Composition and Ingredients
Are your products suitable for all skin types?
Yes! All our products are formulated to suit all skin types , even the most sensitive. Our formulas are dermatologically tested and designed for the specific needs of men's skin.
Do you use natural ingredients?
At Apollo , we focus on effectiveness without compromise : our formulas contain ingredients of natural origin , combined with powerful and scientifically recognized active ingredients. No greenwashing, just what is needed to maximize results .
What are the ingredients in your products?
At Apollo , transparency is essential. That's why we list the full composition (INCI) of each of our treatments here in the FAQ.
Our formulas are developed from natural and organic ingredients , without GMOs, parabens, sulfates or silicones. All our products are cruelty-free and formulated according to the principles of green formulation , respecting biodiversity. The packaging is recyclable and the packages sent in recycled materials.
Here is the complete composition (INCI) of each of our products, with the following annotations:
➀ Ingredients from organic farming
➁ Ingredients processed from organic raw materials
➂ Made from natural essential oils
Eos™ Vitamin C Serum
Aqua/Water, Glycerin➁, Simmondsia Chinensis (Jojoba) Seed Oil➀, Pentylene Glycol, Butylene Glycol, Ascorbyl Glucoside, Cetearyl Alcohol, Sodium PCA, Glyceryl Stearate Citrate, Caprylic/Capric Triglyceride, Ferulic Acid, Hippophae Rhamnoides (Sea Buckthorn) Fruit Oil➀, Tocopherol, Coco-Caprylate/Caprate, Dicaprylyl Carbonate, Isoamyl Laurate, Triheptanoin, Potassium Hydroxide, Parfum/Fragrance, Prunus Amygdalus (Sweet Almond) Dulcis Oil➀, Cellulose, Sodium Citrate, Xanthan Gum, Persea Gratissima (Avocado) Oil➀, Rosa Canina (Rosehip) Fruit Oil➀, Ascorbyl Palmitate, Ricinus Communis (Castor) Seed Oil➀, Hydrolyzed Hyaluronic Acid, Sodium Hyaluronate, Sodium Phytate, Citric Acid, Limonene➂, Citral➂, Linalool➂, Citronellol➂
Ares™ Zinc Gel
Aloe Barbadensis (Aloe) Leaf Juice➀, Glycerin➁, Pentylene Glycol, Butylene Glycol, Betaine, Sclerotium Gum, Zinc PCA, Aqua, Propanediol, Parfum, Nasturtium Officinale (Watercress) Flower/Leaf Extract➀, Sodium Phytate, Potassium Hydroxide, Sodium Hyaluronate, Rhamnose, Glucose, Glucuronic Acid, Limonene➂, Linalool➂, Geraniol➂, Citral➂
Helios™ Eye Cream
Aloe Barbadensis (Aloe) Leaf Juice➀, Glycerin➁, Cannabis Sativa (Hemp) Seed Oil➀, Glyceryl Stearate Citrate, Pentylene Glycol, Cetearyl Alcohol, Coco-Caprylate, Dicaprylyl Carbonate, Sodium PCA, Cannabidiol - Derived From Extract Or Tincture Or Resin Of Cannabis, Octyldodecanol, Irvingia Gabonensis (Wild Mango) Kernel Butter, Cellulose, Parfum, Caprylic/Capric Triglyceride, Palmitic Acid, Stearic Acid, Hippocastanum (Horse Chestnut) Seed Extract➀, Potassium Hydroxide, Ginkgo Biloba (Ginkgo) Leaf Extract, Limonene➂, Linalool➂, Geraniol➂, Citral➂
Adonis™ Serum for Blemishes
Aloe Barbadensis (Aloe) Leaf Juice➀, Glycerin, Kaolin, Argania Spinosa (Argan) Kernel Oil➀, Melaleuca Alternifolia (Tea Tree) Leaf Oil➀, Pentylene Glycol, Polyglyceryl-6 Stearate, Cetearyl Alcohol, Isoamyl Laurate, Salicylic Acid, Sodium PCA, Propanediol, Potassium Hydroxide, Xanthan Gum, Polyglyceryl-6 Behenate, Parfum/Fragrance, Cellulose, Palmitic Acid, Stearic Acid, Aqua/Water, Rhodomyrtus Tomentosa (Rose Myrtle) Fruit Extract, Ribes Grossularia (Gooseberry) Fruit Extract➀, Vaccinium Myrtillus (Blueberry) Fruit Extract➀, Ascorbyl Palmitate, Tocopherol, Charcoal Powder, Limonene➂, Citral➂, Linalool➂, Citronellol, Geraniol
Utilisation et Résultats
Comment utiliser le soin Helios™ ?
Applique une petite quantité sur le contour des yeux matin et/ou soir, sur peau propre. Tapote doucement du bout des doigts jusqu’à absorption complète.
Quand vais-je voir les premiers résultats ?
Les premiers effets sont visibles dès la première utilisation, avec une amélioration notable dès 7 jours selon nos tests cliniques.
L'effet optimal est atteint après 2 mois d'utilisation régulière.
Puis-je l’utiliser avec d’autres soins ?
Oui, le soin Helios™ peut s'intégrer facilement à une routine existante mais nous ne recommandons pas de l'utiliser en même temps que d'autres soins correcteurs de cernes.
Engagements et Écoresponsabilité
Votre emballage est-il recyclable ?
Oui, l’emballage est entièrement recyclable et nos colis sont envoyés dans des matériaux recyclés.
Où est fabriqué votre produit ?
Notre soin est fabriqué en Europe, dans des laboratoires certifiés respectant les normes COSMOS Natural et les bonnes pratiques de fabrication.
Divers
Le soin est-il adapté à un usage quotidien ?
Absolument. Il a été conçu pour une utilisation quotidienne, même sur les peaux sensibles.
Ce soin est-il adapté à mon âge ?
Oui, il convient à tous les hommes, quel que soit leur âge, dès l’apparition de signes de fatigue ou de cernes.
Puis-je offrir ce produit ?
Oui, il est parfait en cadeau. Nos envois sont soignés et neutres, sans indication de prix sur le colis.